Refund policy

Return Policy:

Due to the custom nature of our products, we do not accept returns or cancellations. If your plans change, and you need to change the theme or items on your order, you may do that if your order has not been started yet. 

 

Refund Policy:

Due to the custom nature of our products, we do not process refunds unless your order has NOT  began being worked on. If there is any issues such as damage to the items/products, please contact us with proof and we will be glad to accommodate your order with an replacement within reasonable timing (at least 7 days is needed to process a replacement), and/or offer complimentary items for the next time!

 

Chargebacks:

Please reach out to us via email for any issues with your order. Our goal is to resolve all customer issues. If you decide to file a chargeback with your bank, you will no longer be able to shop with JJsPartyFavors. Any future orders will be cancelled. Any fraudulent chargebacks will result in legal action. 

 

Please feel free to reach out with any questions or concerns with your order.

jjspartyfavors@gmail.com